Payment Policy

Payment Methods 

Major credit cards and trusted payment providers accepted.

We accept a wide range of secure payment options to make your shopping experience convenient:

  • Amazon Pay
  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa
  • Afterpay

Buyer and Data Protection:

Your financial security is our top priority. Every transaction is protected through Shopify's PCI DSS-compliant payment infrastructure with advanced SSL encryption technology.

  • We never store or access your complete card information
  • All payment data is secured through SSL (Secure Socket Layer) encryption
  • Payments are processed directly by Shopify and its approved payment partners
  • Secure SSL encryption keeps your information safe.
  • Extra protection through verified gateways

Order Authorisation

When you complete a purchase, you're authorising the charge of your chosen payment method for the full order value, including any applicable taxes and delivery fees.

  • Most payments are processed immediately upon order confirmation
  • Temporary authorisation holds may appear depending on your payment provider
  • Your order enters processing only after successful payment verification

Payment Issues

Should your payment not go through:

  • Verify your billing details are entered correctly
  • Confirm you have adequate funds or credit available
  • Consider selecting a different payment option

For persistent problems, please reach out to your financial institution or payment provider for assistance.

Transaction Currency

Unless specified otherwise during checkout, all prices and transactions are in AUD ($). Please note that any conversion fees or international transaction charges imposed by your bank or card provider are your responsibility.

If you have any questions or concerns, we'll be more than happy to assist!

Customer Services Hours:
Monday to Friday: 9:00 AM - 5:00 PM (AEDT)

Email: support@sydneyscene.com
Phone Number: +61480053165

Business Information
Sydney Scene is operated by ME MORE COOL PTY. LTD., a company registered in Australia

ABN: 45 611 538 697

Address: 40 Bent St, Lindfield NSW 2070, Australia